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Payment for Tigoung Nonma's products must be made using either bank wire, Western Union or PayPal. You will receive information on your chosen payment method once you complete the checkout process.

Please note that, if you wish to pay via PayPal, your total order cost (including shipping) cannot exceed 250 USD / EUR / GBP. 

As many products are made to order, processing time can vary, but we endeavour to have products ready for shipping within 2-3 weeks from receipt of payment. Please do not hesitate to contact us should you need further information.


Once your payment has been received, Tigoung Nonma will contact the relevant artisans, who will then process your order. This can take up to 2 weeks, depending on the quantities ordered. Once your order has been processed, it will be sent to you via the Burkinabe postal service. The usual delivery time is 2-3 weeks.

During the checkout process, you may see an error message stating that there is no available carrier for your order - this indicates that we do not have a specified shipping price for your destination and/or the total weight of the products in your shopping cart. We would therefore be grateful if you could please contact us, stating the contents of your cart and your shipping destination. This will enable us to obtain a shipping cost for your order and add this to our website so that you can complete the checkout process.